If you have completed an offer but did not receive your reward, there could be several reasons for this:
1. Pending Status: In most cases, rewards are delivered immediately upon completion. However, during periods of high traffic, there may be a delay of a few hours up to a couple of days before the reward is credited. We kindly ask for your patience during this time. Only submit a support ticket if you have not received your reward after 72 hours of completing the offer.
2. Special Waiting Period: Certain offers have specific waiting periods for rewards, as mentioned in the offer description. These longer waiting periods, typically ranging from 14 to 30 days, are necessary for additional verification and control purposes. Rest assured that your reward will be credited within the specified waiting period.
3. Technical Issue: If it has been more than three days since you completed the offer and you have not received your reward, it could be due to a technical issue. Don't worry, our support team is here to assist you. Please submit a support ticket and include screenshots of the completion steps along with details of how many days you have been waiting for your reward. This information will help us expedite the process and ensure that your reward reaches you as soon as possible.
4. Time Limit: Please note that our offers, unless otherwise specified, need to be completed within 30 days. Any tasks completed beyond this period will not be credited.
We value your participation and want to ensure that you receive the rewards you rightfully earned. If you have any further questions or concerns regarding your reward, please don't hesitate to contact our support team. We are committed to resolving any issues promptly.
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